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Privacy Policy

Personal Data & Confidentiality Policy

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Privacy Policy

Privacy Policy

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Welcome to WOW Egypt Tours (“we,” “our,” or “us”). Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and your rights when using www.StepToEgypt.com (“the Website”). By using our Website or services, you agree to the practices described below.
 
1. Information We Collect
We collect information to provide you with the best travel experiences and to improve our services.
 
1.1 Personal Information
Contact Details: Name, email address, phone number, and mailing address.
Booking Information: Travel preferences, passport details, payment information, emergency contacts.
 
1.2 Non-Personal Information
Device and Usage Data: IP address, browser type, device type, operating system, access times, pages viewed, and interactions with the Website.
Cookies & Tracking: We use cookies and similar technologies to enhance your experience, analyze site usage, and improve our services. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information
We use your information for legitimate business purposes, including:
Booking & Service Delivery: To process bookings, payments, travel arrangements, and customer support.
Personalization: To tailor recommendations and services to your travel preferences.
Communication: To send confirmations, updates, customer service messages, and marketing communications (you can opt out at any time).
Improvement & Analytics: To analyze usage and improve our Website and services.
Legal & Security: To comply with legal obligations, resolve disputes, enforce policies, and prevent fraud.

3. How We Share Your Information
We only share your information in the following situations:
Service Providers: With trusted third parties (such as hotels, airlines, and transportation partners) who help us fulfill your bookings and deliver our services.
Legal Compliance: If required by law, or to protect the rights, safety, or property of Step To Egypt, our users, or others.
Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.
With Your Consent: We may share your information for any other purpose disclosed at the time of collection or with your explicit consent.

4. Data Security
We use industry-standard security measures to protect your data:
Encryption: Sensitive data (such as payment details) is encrypted during transmission.
Access Controls: Personal data is only accessible to authorized personnel.
Regular Reviews: We regularly review our procedures and train our staff to maintain data security.

5. Data Retention
We retain your information only as long as necessary for the purposes outlined in this Policy or as required by law. When your data is no longer needed, it is securely deleted or anonymized.

6. Your Rights and Choices
You have rights regarding your personal information:
Access & Update: You can request to access or update your personal information by contacting us.
​​​​​​Deletion: You can request deletion of your personal information, subject to legal requirements.
Opt-Out: You can unsubscribe from marketing emails at any time by using the link in our emails or by contacting us.
Cookie Preferences: You can manage cookies via your browser settings.
To make any request regarding your data, please contact us as detailed below.

7. International Transfers
Your data may be processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect or process personal information from children. If we become aware of such data, it will be deleted promptly.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page. Please review periodically for the latest information.

10. Contact Us
For any questions, concerns, or requests about your privacy or this policy, please contact us at:
Email: contact@StepToEgypt.com
Phone: (EG) +20 1509 0550 98 | (EG) +20 9522 914 14
Mailing Address: 1 Kornish Al Nile, Luxor 85951, Egypt
 
At WOW Egypt Tours, we are deeply committed to respecting your privacy and safeguarding your personal information. Our goal is to ensure that every aspect of your travel experience is not only safe and enjoyable, but also handled with the highest level of integrity and transparency. We take great care to protect your data at every step of your journey with us, so you can explore Egypt with total peace of mind and complete confidence in our dedication to your security and satisfaction.

Our Service Standards

Professional team, clear communication, and value you can count on.

Award-Winning Services
Personalized Service
Trustworthiness
Experts Team
Support 24/7
Reasonable Prices

What Travelers Say

Private tours, Public reviews

Private tours, Public reviews

Before you choose a tour company, see what other travelers say. On TripAdvisor, Trustpilot, and Google Reviews you will find verified reviews describing how we plan itineraries, manage airport meet and assist, handle day to day timing, and support guests on WhatsApp, email, and phone throughout the tour. Many reviews explain why our private tours, flexible options, and local team make travel easier. Read their feedback to understand what to expect from start to finish with Step To Egypt.

We highly recommend Step To Egypt-they made our trip to Egypt truly unforgettable. A special thank you to Salma the coordinator . Her professionalism, responsiveness, and attention to detail were outstanding. Every email and question we had was answ...

They are the Best
They are the Best
FAMILY

an amazing 8days/7nights trip, and everything was perfectly organized from start to finish. We started in Cairo, then flew to Luxor for a Nile cruise, visiting Edfu, Kom Ombo, Aswan, and Abu Simbel along the way. It was truly a trip of a lifetime!...

Amazing trip!
Amazing trip!
FAMILY

Wir hatten eine unglaubliche 2-tägige Tour in Luxor mit Step To Egypt! Wir waren eine Gruppe von 9 Kollegen auf einer Geschäftsreise, und alles war einfach perfekt. Unser Aufenthalt im Steigenberger Achti direkt am Nil war fantastisch – die Aussicht...

Tolle Erfahrung
Tolle Erfahrung
Geschäft

Step To Egypt has been a pleasure to work with. Booking was very easy working with the team. Walaa was a fantastic tour agent and has made the booking experience a breeze. Will update after our tour experience

11 Day Historic Tour
11 Day Historic Tour
COUPLES

Frequent Asked Questions

Quick answers to the most asked questions.

This FAQ covers core Egypt travel facts: visa on arrival and e-visa options, safety and health basics, average trip costs and cash/card tips, best months by region, what to wear and pack, local customs and public holidays, weather by season, official language and useful phrases, mobile data/Wi-Fi and SIM cards, transport (flights, trains, taxis, ride-hailing), tipping norms, and guidance for solo travelers and families. Use it to plan quickly and avoid surprises.

Main tourist areas (Cairo, Giza, Luxor, Aswan, Abu Simbel, Red Sea) are active and well-policed. Step To Egypt uses licensed guides, vetted drivers, and live monitoring.

Exclusive Egypt Travel Deals

Private tours and cruises on sale

Limited availability on set itineraries across Egypt.

Pick a package, choose your dates, and get prompt confirmation with dedicated support before and during travel.

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