Pricing Policy

Booking, Payment & Pricing Policy

ankh divider

Title 1

Sub Title 1

divider

At Step To Egypt, we are committed to clear, fair, transparent, and competitive pricing for all our tours, excursions, and travel packages. Our Pricing, Booking, Payment & Cancellation Policy is designed to give you complete confidence in what you pay, how you book, how you pay, and what happens if your plans change—with no hidden fees, competitive rates, and the best value guaranteed for every journey you book with us. Please review the following terms to understand how our prices are set, what’s included, and how payments are managed.
 
1. Transparent Pricing
- All prices are clearly listed on our website and in your booking confirmation.
- Prices are quoted in [specify currency, e.g., EUR, USD, or GBP] and include all taxes and service charges unless otherwise stated.
- There are no hidden fees. Any additional costs (such as optional activities, entrance fees not included in your package, or personal expenses) will be clearly communicated before booking.
 
2. Best Price Guarantee
We want you to book with confidence. That’s why we offer a Best Price Guarantee on all our tours and travel packages:
- If you find the same tour or package offered by another reputable operator at a lower price (with the same inclusions, dates, and conditions), let us know and we’ll match or beat that price.
- To qualify, simply send us the competitor’s offer with all relevant details before you book, and our team will review and confirm your discount.
- This guarantee applies to publicly available rates from recognized competitors and is subject to verification.
 
3. Booking & Payment Terms
Booking Confirmation: After booking, you will receive a confirmation voucher via email within 24 hours.
Low Down Payment: Only a 25% down payment is required to secure your tour and travel arrangements, including hotel rooms, cruise cabins, and domestic flights.
Flexible Balance Payment: The remaining balance can be paid up to two days before your trip or in cash upon arrival to your tour manager, making your booking risk-free.
Accepted Payment Methods: We accept a variety of secure payment methods, including Credit/Debit Card, PayPal, bank transfer, and (for some tours) cash on arrival. Full payment instructions will be provided in your booking confirmation.
Payment Security: All online payments are processed securely using trusted and encrypted gateways to protect your financial information.
 
4. Cancellation Policy
30 days or more before the tour starts: 10% cancellation fee.
20–29 days before the tour starts: 25% cancellation fee.
15–19 days before the tour starts: 50% cancellation fee.
11–14 days before the tour starts: 75% cancellation fee.
Less than 10 days before the tour starts: No refund.
 
5. Children’s Policy
Children under 2 years: Free of charge.
Children aged 2 to 6 years: 25% of the adult price.
Children aged 6 to 11 years: 50% of the adult price.
Children 12 years and older: Full adult price.
 
Notes:
- The children’s policy applies only to children sharing a room with their parents (maximum of one child per room).
- If your tour includes flights, additional charges may apply for children.
 
6. What’s Included
- Our prices cover all services detailed in your selected tour or travel package, such as accommodations, transportation, meals, entrance fees, guides, and activities, as specified in the itinerary.
- Exclusions (if any) will always be listed on the relevant package or tour page.
 
7. Child and Group Pricing
- Special rates may apply for children, infants, or large groups. These will be specified on our website or provided upon request.
- For customized group travel or family packages, please contact us directly for a tailored quote.
 
8. Discounts & Special Offers
- From time to time, we may offer seasonal promotions or discount codes. These will be clearly advertised and applied according to the terms specified in the offer.
- Discounts cannot be combined unless expressly stated.
 
9. Price Changes
- While we strive to keep our prices stable, prices may be subject to change due to currency fluctuations, changes in supplier rates, or unforeseen circumstances.
- Once your booking is confirmed and deposit received, your price is guaranteed and will not change.
 
10. Accuracy & Errors
We take great care to ensure all prices are accurate. In the unlikely event of a pricing error, we will notify you as soon as possible and offer the option to reconfirm your booking at the correct price or receive a full refund.
 
11. Contact Us
For questions about our prices, packages, or what’s included, please contact our team at:
Email: contact@StepToEgypt.com
Phone: (EG) +20 1509 0550 98 | (EG) +20 9522 914 14
Mailing Address: 1 Kornish Al Nile, Luxor 85951, Egypt
 
At Step To Egypt, we believe in clear, fair, and transparent pricing. Our Pricing, Booking & Cancellation Policy is designed to give you complete confidence in what you pay, how you book, and what happens if your plans change—with no hidden fees and the best value guaranteed for every journey you book with us.

 

Our Service Standards

Professional team, clear communication, and value you can count on.

Award-Winning Services
Personalized Service
Trustworthiness
Experts Team
Support 24/7
Reasonable Prices

What Travelers Say

Private tours, Public reviews

Private tours, Public reviews

Before you choose a tour company, see what other travelers say. On TripAdvisor, Trustpilot, and Google Reviews you will find verified reviews describing how we plan itineraries, manage airport meet and assist, handle day to day timing, and support guests on WhatsApp, email, and phone throughout the tour. Many reviews explain why our private tours, flexible options, and local team make travel easier. Read their feedback to understand what to expect from start to finish with Step To Egypt.

We highly recommend Step To Egypt-they made our trip to Egypt truly unforgettable. A special thank you to Salma the coordinator . Her professionalism, responsiveness, and attention to detail were outstanding. Every email and question we had was answ...

They are the Best
They are the Best
FAMILY

an amazing 8days/7nights trip, and everything was perfectly organized from start to finish. We started in Cairo, then flew to Luxor for a Nile cruise, visiting Edfu, Kom Ombo, Aswan, and Abu Simbel along the way. It was truly a trip of a lifetime!...

Amazing trip!
Amazing trip!
FAMILY

Wir hatten eine unglaubliche 2-tägige Tour in Luxor mit Step To Egypt! Wir waren eine Gruppe von 9 Kollegen auf einer Geschäftsreise, und alles war einfach perfekt. Unser Aufenthalt im Steigenberger Achti direkt am Nil war fantastisch – die Aussicht...

Tolle Erfahrung
Tolle Erfahrung
Geschäft

Step To Egypt has been a pleasure to work with. Booking was very easy working with the team. Walaa was a fantastic tour agent and has made the booking experience a breeze. Will update after our tour experience

11 Day Historic Tour
11 Day Historic Tour
COUPLES

Frequent Asked Questions

Quick answers to the most asked questions.

This FAQ covers core Egypt travel facts: visa on arrival and e-visa options, safety and health basics, average trip costs and cash/card tips, best months by region, what to wear and pack, local customs and public holidays, weather by season, official language and useful phrases, mobile data/Wi-Fi and SIM cards, transport (flights, trains, taxis, ride-hailing), tipping norms, and guidance for solo travelers and families. Use it to plan quickly and avoid surprises.

Main tourist areas (Cairo, Giza, Luxor, Aswan, Abu Simbel, Red Sea) are active and well-policed. Step To Egypt uses licensed guides, vetted drivers, and live monitoring.

Frequent Asked Questions

Exclusive Egypt Travel Deals

Private tours and cruises on sale

Limited availability on set itineraries across Egypt.

Pick a package, choose your dates, and get prompt confirmation with dedicated support before and during travel.