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Privacy Policy

Effective Date:

Welcome to www.StepToEgypt.com (hereinafter referred to as “the Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data. By using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Booking Information: Travel preferences, passport details, payment information.
  • Account Information: Username, password, profile picture, account preferences.

1.2 Non-Personal Information:

  • Browser and Device Information: IP address, browser type, operating system, device type.
  • Usage Data: Pages visited, links clicked, time spent on the Website, referral URLs.

1.3 Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage patterns, and deliver personalized content and advertisements.

2. How We Use Your Information

We use the collected information for various purposes:

2.1 Service Delivery:

  • To process bookings, payments, and travel arrangements.
  • To provide customer support and respond to inquiries.

2.2 Personalization:

  • To tailor our services and recommendations based on your preferences and past interactions.

2.3 Communication:

  • To send you updates, promotional offers, newsletters, and other marketing communications. You can opt-out of marketing emails at any time.

2.4 Analytics and Improvement:

  • To analyze usage patterns and improve our Website, services, and user experience.

2.5 Legal and Security:

  • To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
  • To detect, prevent, and address fraud, security breaches, and other illegal activities.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers:

  • We engage third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance.

3.2 Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

3.3 Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 With Your Consent:

  • We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement a variety of security measures to protect your personal information:

4.1 Encryption:

  • Sensitive information (such as payment details) is encrypted using secure socket layer (SSL) technology.

4.2 Access Controls:

  • Access to your personal information is restricted to authorized personnel only.

4.3 Regular Audits:

  • We conduct regular security audits and assessments to ensure the integrity and security of our systems.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have certain rights regarding your personal information:

6.1 Access and Update:

  • You can access and update your personal information through your account settings or by contacting us directly.

6.2 Deletion:

  • You can request the deletion of your personal information, subject to certain legal limitations.

6.3 Opt-Out:

  • You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

8. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: contact@steptoegypt.com
  • Phone: (EG) +20 1509 0550 98 | (UK) +44 7562 7335 79
  • Address: (EG) 20 Nile St, Luxor 85836, Egypt | (UK) 71-75 Shelton St, London WC2H 9JQ, United Kingdom
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